Cannot upload guest agent’s files to the administrative share – Veeam

Veeam Error when processing a backup job.

Failed to prepare guest for hot backup. Processing HOSTNAME Error: Cannot upload guest agent’s files to the administrative share [\\x.x.x.x\ADMIN$]. Cannot create folder [\\x.x.x.x\ADMIN$\VeeamVssSupport]. CreateDirectoryW(\\?\UNC\x.x.x.x\ADMIN$\VeeamVssSupport) failed. Win32 error:Access is denied. Code: 5

I came across the following error after I configured McAfee EPO access protection policies:

This needs to be disabled in your epo: Anti-virus Standard Protection:Prevent remote creation/modification of executable and configuration files

epo-ap

 

Also you need to give vmtools access to run on your temp folders explicitly.

Anti-spyware Maximum Protection:Prevent all programs from running files from the Temp folder

epo-maxepo-max-details

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