Unexpected Critical Error occurred whilst attempting to process this load

When trying to load a document after validation in Documentum EPFM, you might come across the following error:

Unexpected Critical Error occurred whilst attempting to process this load

An error occurred during temporary file import

critical_error

  1. You will first want to check the load spreadsheet and make sure there are no validation errors that might make Documentum throw his error out.
  2. If all documents are validated without any issues the issue is between the appserver and file server.
  3. If you know where the file server is located make sure the folder and all subfolders have the correct permissions. If you don’t check this post to find out out. 
  4. Specifically the folder should have the dmadmin account and the user uploading the file with full permissions.
  5. If they do contain the rights the quickest way to test is to replace all child permission from the top level folder.
    • This will correct all permissions from the top level folder and down
  6. Once you adjust the permissions then try loading the document again.

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