Issue: When trying to load a file in Documentum EPFM you get the following error:

[DFC_CONT_CANT_ACCESS_FILE] Cannot access file //filserver/file.pdf

Unexpected critical error occurred whilst attempting to process this load



  1. Make sure the file exist and the location is correct
  2. Check the extension and make sure it is correct.
    1. for example if on the file server the file is test.pdf and in your loading document it is listed as .PDF change the file name to match.
  3. Retry loading the document.

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